Refer this link to know how to use HP support assistant. It should automatically download and install the latest updates and drivers for your PC. I would suggest please update the BIOS on your PC from our HP support website, using this link: Īlso, download and install HP support assistant on your PC. The Cyberlink YouCam Software should be installed.

If that does not help, I would suggest you uninstall the software completely and reinstall the software. If the issue persists, I would suggest here is to follow the steps suggested in the support document for - Webcam is not Working (Windows 10,Īlternatively, you can also go through this support link: HP Notebook PCs - Testing a Webcam Using YouCam (Windows 10, 8, 7) If there is uninstall it and restart the computer and check if the driver gets installed correctly. Right click on start button>left click on device manager in the list>expand Imaging devices and check if there is a webcam listing. Please check in device manager if there is a listing for the webcam under Imaging devices or unknown devices. In the meantime, let's try these steps here: Have you tried to uninstall the drivers from device manager?ĭid you check if the webcam works in different apps like skype or the original webcam app? Have you recently made any changes on the PC before the issue started? To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue.

For engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues with the webcam not working properly on your HP notebook.

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